Transforming a business organization for growth and expansion entails change. It is a fact that change is never a pain-free process; it will affect all levels of the company and require new attitudes and people-related strategies that will be the right fit for the future. Here are some reasons why it’s important to make change management a part of any chief executive’s game plan.
Change affects everyone
Any transformational change will significantly affect the organization (its culture, processes, structure, and policies), people (their roles and responsibilities, skill set, and behaviors), and people systems (the HR policies, rewards, and compensation). Change management should therefore not only focus on communication and training, but also on the culture as a whole and proposed rewards and performance measurements.
Change affects everyone
Any transformational change will significantly affect the organization (its culture, processes, structure, and policies), people (their roles and responsibilities, skill set, and behaviors), and people systems (the HR policies, rewards, and compensation). Change management should therefore not only focus on communication and training, but also on the culture as a whole and proposed rewards and performance measurements.
Image source: Pixabay.com
It increases adoption
New projects meet greater success when there’s healthy adoption of new ways of working, technology, or systems. When there’s effective change management, there’s reduced productivity decline and increased adoption levels can boost return on investment as well as delivery of benefits.
Nurtures an agile organization
Change that’s faster, more complex, and more interdependent hit many organizations today. Whether it’s re-engineering a business process or improving the customer experience, there’s pressure on multiple fronts, happening at the same time. A change management plan will help lead to consistent results every time and enhance the organization’s ability to deliver and be resilient amid change.
New projects meet greater success when there’s healthy adoption of new ways of working, technology, or systems. When there’s effective change management, there’s reduced productivity decline and increased adoption levels can boost return on investment as well as delivery of benefits.
Nurtures an agile organization
Change that’s faster, more complex, and more interdependent hit many organizations today. Whether it’s re-engineering a business process or improving the customer experience, there’s pressure on multiple fronts, happening at the same time. A change management plan will help lead to consistent results every time and enhance the organization’s ability to deliver and be resilient amid change.
Image source: Pixabay.com
Edmund O'Brien is the CEO of the Americas at Arvato Bertelsmann, overseeing the growth and execution of a multibillion-dollar business that delivers a host of BPO services including SCM, CRM, financial and IT solutions. For more articles like this, visit this page.